Security & Fraud Prevention Tips
Protecting your financial information is essential. Follow these simple guidelines to help keep your accounts safe:
- Safeguard your personal information: Never share your account numbers, PINs, passwords, or verification codes with anyone.
- We will never ask for sensitive information: Your bank will never call, email, or text you requesting financial details such as passwords, PINs, or full account numbers. If you are unsure about a request, hang up and contact the bank directly using a verified phone number.
- Keep your contact information updated: Make sure your mailing address, phone number, and email on file are current so your bank can quickly reach you about important account activity.
- Use strong, unique passwords: Create complex passwords and update them regularly. Avoid using the same password across multiple accounts.
- Enable alerts and monitor accounts: Turn on account alerts and review your transactions frequently to spot unauthorized activity early.
- Beware of scams and phishing: Be cautious of unsolicited emails, texts, or calls asking for sensitive information. Always verify the sender before responding.
- Secure your devices: Keep your computer, phone, and apps up to date, and avoid accessing financial accounts on public Wi‑Fi networks.
- Report suspicious activity immediately: If you notice anything unusual, contact your bank right away to minimize potential losses.
Staying vigilant and informed is the best defense against fraud.